Privacy Policy
Last updated: May 2026 · We are committed to protecting your personal information
YOUR PRIVACY MATTERS TO US
NetQwix, LLC is committed to protecting your privacy. We never sell your personal information to third parties.
Table of Contents
- Our Commitment to Privacy
- Collection of Your Personal Information
- Video Sessions and Recordings
- Use of Your Personal Information
- Information Sharing and Disclosure
- SMS and WhatsApp Communications
- Use of Cookies
- Data Retention
- Security of Your Personal Information
- Your Rights and Choices
- Children's Privacy
- Third-Party Links
- Changes to This Privacy Policy
- Contact Information
1Our Commitment to Privacy
NetQwix, LLC is committed to protecting your privacy. This Privacy Policy applies to the NetQwix website and platform and governs data collection and usage. By using the NetQwix platform, you consent to the data practices described in this statement.
2Collection of Your Personal Information
NetQwix collects personally identifiable information such as your name, email address, phone number, and payment information when you register or book a session. We also collect profile information including your profile picture, biography, skills, and availability. Information about your computer hardware and software is automatically collected including your IP address, browser type, device identifiers, access times, and referring website addresses. This is used to operate the service and maintain service quality.
3Video Sessions and Recordings
When you participate in video sessions, session data including video and audio may be temporarily processed to facilitate the connection. If recording features are enabled, recordings are stored securely in your account. NetQwix does not view or use session recordings for any purpose other than storage and delivery to authorized participants.
4Use of Your Personal Information
NetQwix uses your personal information to: • Operate the platform and deliver services you requested • Process payments and manage your account • Send transactional emails including booking confirmations and receipts • Send promotional communications (you may opt out at any time) • Improve and personalize your platform experience • Conduct analytics to improve our services • Comply with legal obligations
5Information Sharing and Disclosure
We do not share, sell, or rent your personal information to third parties for their marketing purposes. We will never sell your data. We may share information with: • Payment processors (such as Stripe) to facilitate secure transactions • Communication providers (such as Twilio) for SMS and WhatsApp notifications • Cloud storage providers for secure data storage • Analytics providers to understand platform usage All third-party providers are contractually obligated to keep your information confidential. Phone numbers and SMS consent are never shared with third parties for marketing purposes.
6SMS and WhatsApp Communications
By providing your phone number and consenting to SMS or WhatsApp communications, you agree to receive transactional messages including booking confirmations, session reminders, and account notifications. You can opt out of SMS at any time by replying STOP. Standard message and data rates may apply. Phone numbers are never shared with third parties for marketing.
7Use of Cookies
The NetQwix platform uses cookies to enhance your online experience. We use cookies to: • Keep you signed in to your account • Remember your preferences and settings • Understand how you use the platform • Improve our services and features You can accept or decline cookies through your browser settings. If you decline cookies, some features may not function as intended. We also use Google Analytics to understand platform usage patterns.
8Data Retention
NetQwix retains your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where required for legal or accounting purposes.
9Security of Your Personal Information
NetQwix implements appropriate technical and organizational measures to protect your data including: • Encryption of data in transit using SSL/TLS • Secure cloud storage with access controls • Regular security assessments • Employee access controls and training No method of transmission over the Internet is 100% secure, but we strive to protect your information using industry-standard practices.
10Your Rights and Choices
You have the following rights regarding your personal information: • Access: Request a copy of your personal data • Correction: Update your information through account settings • Deletion: Request deletion of your account and data • Portability: Request your data in a portable format • Opt-out: Unsubscribe from promotional emails or reply STOP to SMS To exercise any of these rights, contact us at support@netqwix.com.
11Children's Privacy
The NetQwix platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us at support@netqwix.com and we will delete that information.
12Third-Party Links
The NetQwix platform may contain links to third-party websites. NetQwix is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy statements of any website you visit.
13Changes to This Privacy Policy
NetQwix will update this Privacy Policy periodically to reflect changes to our practices or legal requirements. We will notify users of material changes via email or prominent notice at least 30 days before changes take effect.
14Contact Information
For privacy questions or concerns, contact us: NetQwix, LLC Email: support@netqwix.com Website: https://netqwix.com We will use commercially reasonable efforts to promptly determine and remedy any issues.
Questions? Email support@netqwix.com